Agency Updates as of February 6, 2023
Posted by Katie Savoie on
Based on feedback, we are making a few changes! All changes below are effective Monday, February 6, 2023. If you have any questions, please call (260) 447-3696 and speak with an Agency Services representative.
- There will no longer be a limit on salvage items. The 300-pound limit will be lifted today.
- The 30-minute time limit on the agency floor will no longer be in effect.
- Agencies can now make as many appointments as needed. The old rule is now lifted that limits agency appointments to the number of days they are open each week.
- No appointments will be needed for salvage only. This applies only to salvage, not orders of any other items.
- Agencies coming 15 minutes or more ahead of their scheduled appointment time can now wait in our new waiting area outside the agency office. Coffee and snacks will be available, as well as limited seating.